FAQ

Find answers to our most frequently asked questions.

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What if it doesn’t work for me?

We completely understand — every skin type is different, and your peace of mind matters most. That’s why every DermaLift™ device is backed by our 90-Day Money-Back Guarantee.

Try it risk-free for up to 90 days. If you don’t see visible improvements in your skin — or simply don’t love your results — just reach out to our support team. We’ll refund every cent, no questions asked.

Because we’re not here to sell you a promise — we’re here to deliver real results you can see and feel.

What Included in the box?

📦 Your DermaLift™ 7-in-1 LED Facial Sculptor Set Includes:

  • 1 × DermaLift™ LED Facial Sculptor Device – The all-in-one tool for lifting, toning, and glowing skin.
  • 1 × Charging Cable (USB) – For fast, convenient recharging anywhere.
  • 1 × User Guide – Step-by-step instructions for effortless use.

✨ Everything you need to begin your at-home sculpting journey — beautifully packaged and ready to glow.

Is It 90 Day Guarenteed?

We want you to feel completely confident trying DermaLift™. That’s why every purchase is backed by our 90-Day Money-Back Guarantee and 1-Year Free Replacement Warranty.

✨ 90-Day Money-Back Guarantee

Use DermaLift™ for up to 90 days, risk-free. If you don’t see visible improvements in your skin — or simply don’t love your results — we’ll refund every cent. No questions, no guilt, no stress.

🔒 1-Year Free Replacement Warranty

Your DermaLift™ is built to last. If anything ever goes wrong due to a manufacturing issue within the first year, we’ll replace it immediately — free of charge and hassle-free.

💗 Because your results — and your confidence — are always protected

1 Year Warrantee + Replacement ?

Your DermaLift™ is built to last - and we proudly stand behind it. Every purchase comes with a 1-Year Warranty covering any manufacturing or technical defects.

If your device stops working or shows any issues within 12 months, we’ll replace it completely free of charge - no repair fees, no hidden costs, no hassle.

Simply contact our friendly support team with your order details, and we’ll take care of everything right away.

Because your results - and your confidence - deserve total protection.

Do You Have Free Shipping?

🚚 Yes — We Offer Free Express Shipping Australia-Wide!

Every DermaLift™ order ships directly from our Australian warehouse with fast, tracked delivery (3–5 business days).

No hidden fees, no surprise charges — just quick, reliable delivery straight to your door.

✨ Because great skin shouldn’t come with shipping costs.

Do you provide tracking information?

Yes, Every order includes a tracking number which will be provided via email or text once your order is fulfilled.

How long will it take to see results?

Most users begin noticing visible improvements — like a firmer, more lifted look and a healthy glow - within the first 2–3 weeks of consistent use.

With continued use over 6–8 weeks, results become even more noticeable:

✨ Reduced fine lines and wrinkles

✨ Improved facial definition and firmness

✨ Smoother, brighter, and more even skin tone

Consistency is key - just 5–10 minutes a day, and you’ll see why so 100,000+ women call DermaLift™ their at-home facelift.

What are the main benefits of the DermaLift 7-in-1 LED Face Sculptor?

✨ Lift & Firm – EMS microcurrents stimulate facial muscles to tighten, tone, and define your natural contours.

💆‍♀️ Smooth Fine Lines & Wrinkles – Boosts collagen and elastin production, softening visible signs of aging.

🌸 Reduce Puffiness & Sculpt Jawline – Promotes lymphatic drainage to depuff and refine facial definition.

💡 7 LED Light Therapies – Each wavelength targets specific concerns:

  • Red Light: Increases firmness and glow
  • Blue Light: Clears acne and calms skin
  • Green Light: Brightens and evens skin tone
  • Yellow, Purple, Cyan & White Lights: Support full-skin rejuvenation

💧 Enhance Absorption – Helps serums and moisturizers penetrate deeper for better results.

🏠 Clinic Results at Home – Enjoy professional-level skin rejuvenation in just 5–10 minutes a day, without appointments or downtime.

How do I incorporate this with my current skincare routine?

The DermaLift™ 7-in-1 LED Facial Sculptor fits seamlessly into any skincare routine.

  1. Cleanse your face to remove makeup and impurities.
  2. Apply a conductive gel or serum to help the EMS microcurrents glide smoothly.
  3. Use DermaLift™ for 5–10 minutes, focusing on areas like your jawline, cheeks, and forehead.
  4. After your session, apply your favourite moisturizer or serum — your skin will absorb it more effectively thanks to the increased circulation and stimulation.

💡 Tip: Use DermaLift™ 3–5 times per week for the best visible lift, glow, and firmness.

How do I use this device?

For best results, use DermaLift™ for 5 – 10 minutes per session3–5 times a week.

  1. Start with a clean, dry face.
  2. Apply a conductive gel or serum to enhance microcurrent contact.
  3. Gently glide the device along your jawline, cheeks, and forehead in upward motions.
  4. Use the EMS and LED modes according to your skin goals:
  • Red Light for lifting & collagen boost
  • Blue Light for blemishes & breakouts
  • Green Light for tone & pigmentation balance
  • Other 4 Lights as per the need

5. Finish with your favorite moisturizer or serum.

Consistency is key - visible lifting, firmness, and glow typically appear within 2–3 weeks of regular use.

NOTE - If you don't see the results, Contact our 24 / 7 Support & Get your money back within 90 Days.

How to charge device & How long it takes?

Charging your DermaLift™ LED Facial Sculptor is easy:

  1. Connect the included USB charging cable to the port at the base of the device.
  2. Plug it into any USB power source (laptop, adapter, or power bank).
  3. A small indicator light will turn on while charging and switch off when fully charged.

🔋 Charging Time: About 2–3 hours for a full charge.

⚡ Usage Time: Up to 10–12 sessions per charge, depending on your settings and LED mode.

💡 Tip: Fully charge your device before first use to ensure optimal performance.

How do I clean the device?

Wipe the head of the device with dry tissues only; refrain from washing the device under running water, as this may damage the device.

Can I use the device if I have dental implants, Fillings & Crowns ?

Yes, this device is safe to use with dental implants.

Yes, the device is safe to use even if you have fillings.

Yes, this device is safe to use if you have crowns.

Does the device hurt to use?

No, the device doesn't hurt to use. Whilst on the EMS (electrical muscle stimulation) mode, there may be a slight tingling sensation, as the device is stimulating your facial muscles. This helps to firm and tone your face.

Does the device come with all 7 colours?

Yes! 🌈 The DermaLift™ 7-in-1 LED Facial Sculptor includes all 7 professional-grade LED light modes, each designed to target specific skin concerns:

  • Red Light – Boosts collagen & firms skin
  • Blue Light – Reduces acne & inflammation
  • Green Light – Brightens and evens tone
  • Yellow Light – Soothes and revitalizes dull skin
  • Purple Light – Combines red + blue for repair & rejuvenation
  • Cyan Light – Calms and hydrates stressed skin
  • White Light – Deeply renews and smooths texture

You can easily switch between colours depending on your skin goals — all in one device.

Is this device suitable for all skin types & tones?

Yes, this device is suitable for all skin types & tones.

Can I use this sculptor on both my face and neck?

Yes, our device is suitable for both your face and neck.

Can I use this device with my skincare products?

Yes, this device is perfect to use alongside your other skincare products. The device itself helps to promote absorption of skincare products.

Can this device be used by both women and men?

Yes, this product is great to use for both women and men.

For men, we recommend shaving any facial hair before using this device.

Who is this device not suitable for?

Our LED face sculptor is not suitable for:

  • Individuals who have undergone facial surgery.
  • Individuals who have had subcutaneous metal implants.
  • Those who are pregnant or within the period of pregnancy.

Can I return my order if i'm not satisfied?

Yes, you can return your order if you are not satisfied. Contact our support team within 90 days of receiving your product.

How long will it take for my order to arrive?

Express Tracked Shipping (3 - 5 Working Days) From Australia warehouse - FREE

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, "

Sofia R. Alberta, Victoria.